Welcome to Hatt House - Torquay

A large Victorian House, registered to provide care for the over 65’s specifically with dementia idyllically set in over one acre of its own picturesque and gardens.

All of our bedrooms have great views with many having ensuite facilities, they are light and comfortable, well furnished all with views overlooking the garden or St Marychurch, Torquay.

The popular pedestrian shopping precinct at St.Marychurch including a Post Office, Banks, Medical Centre, Optician and the beautiful local Churches are all close by, making Hatt House the ideal ‘Home from Home’.

About  

At Hatt House we pride ourselves on how passionate we are about dementia care and are constantly working to improve the lives of residents living with dementia and their families.

We have a dementia champion in our home and our specially trained team is integral to creating meaningful, enjoyable days in the lives of our residents with dementia.

Our ‘SEE ME’ approach to dementia care ensures that every resident is looked upon as a unique individual, with their own past and their own future. We work closely with families and advocates to build a real picture of the person we are looking after and ensure that each part of the history we learn about our residents, helps us build a care and support plan that reflects all of who they are and want to be.

Professional and Highly Trained Staff

The Home has a highly dedicated team of friendly and professional carers, catering and household staff, all of whom are trained within their specialities. Specialist training is given on End of Life Care, Dementia, First aid and Moving and Handling as well as regular mandatory training provided by a highly qualified trainer and Registered Nurse, ensuring compliance and competence to the highest standards.

The Home is led by home manager Stuart Archer who has a wealth of experience in running care homes for over 12 years as well as working in care for over 30 years. Stuart has his Level 5 in Management in Health and Social Care alongside being a qualified PTTLS tutor. He is supported by his Deputy Manager Marilen and in house Head of Care. Stuart and his team are further supported by the Area Manager Julian Webb, who is responsible for the operational aspects of the home. Both of which are supported fully by the Director Rebecca Marks who frequently visits the home.

Hatt House works very closely with the resident’s families GP’s, District Nursing team, Social Workers, chiropody, dentist, opticians, physiotherapists and all other professionals involved in a resident’s care.

Quality of Life

Many of our residents require a high level of care and support and we cater for all stages of dementia as the condition progresses. In order to achieve this we have a good staff provision with staff who are trained and have empathy and passion for our residents. Many of our residents are from differing backgrounds therefore a full life history profile is carried out prior to admission which enables us to apply a person centred approach as well as being able to share and enjoy their many experiences of life. We see Hatt House as being synonymous to excellent care and support never losing sight that our residents are centre to all that we do.

For our full CQC report please follow the link here

Contact us

For any questions or referrals you may have please contact us below via phone or email.

  • Hatt House Direct Phone: 01803 326 316

  • Ark Care Homes Head Office: 01237 420 777

  • Email: stuart.archer@arkcarehomes.co.uk

  • Area Manager: Julian.webb@arkcarehomes.co.uk

Would you like to work at Hatt House? Follow the link below to our Careers page.